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GUEST INFORMATION

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Accepted Methods of Payment

91Ӱ�� Food & Wine is a cashless event. All purchases will require the use of a credit or debit card. 91Ӱ�� gift cards can only be used at 91Ӱ��-owned businesses and cannot be used for event ticket purchases.

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Overnight Package Guests

All 91Ӱ�� Food & Wine package guests will receive Village tickets at check-in. Package guests will be able to check in via last and first name at the door for any package-included events.

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If package guests purchase additional event tickets outside of package inclusions, separate tickets are required, and they should provide an electronic ticket/QR code for those additional events.

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Event Tickets

• Tickets are available for purchase here. We do not offer any discounts on 91Ӱ�� Food & Wine tickets. The event website reflects the most accurate count of ticket availability. If only 1 ticket appears in the dropdown, that means only 1 ticket is remaining.
  The “Hidden Ticket” code is not available for use.
• All 91Ӱ�� Food & Wine tickets are electronic event tickets and will be sent via email as PDF documents directly from SquadUp. All tickets need to be presented at the door prior to the beginning of the event. Tickets (printed or electronic) will be accepted. All attending guests must have individual tickets for each event they attend.
• Any ticket-related questions can be sent to specialevents@kohler.com.

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Event Ticket Cancellation Policy

All 91Ӱ�� Food & Wine event tickets are non-refundable. No event-related refunds will be issued by 91Ӱ��. Guests have the option to purchase ticket protection via a third party called FanShield before completing the checkout process. The cost of the protection is 6.5% of the order total and allows for refunds should a ticket cancellation be necessary. All ticket protection transactions are owned and fully managed by FanShield. Should guests opt not to purchase the ticket protection, they assume the risk of losing the value of the ticket should they not be able to make it to the event.

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Information Booth / Village Passes / Merchandise

An event information booth will be located at The Shops at Woodlake close to the Village Green. Guests can stop for general event questions and purchase a limited amount of 91Ӱ�� Food & Wine merchandise. Additionally, this is where event attendees will pick up pre-purchased Village tickets (proof of purchase required) and/or purchase remaining Village tickets on-site while supplies last.

Hours
Friday: 9:30am–6pm
Saturday: 9:30am–6pm

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91Ӱ�� Food & Wine Village / 91Ӱ�� Food & Wine Beer Garden

The 91Ӱ�� Food & Wine Village is a central gathering location featuring a variety of beverages crafted by our partner suppliers. Anyone can access the Village; however, Village tickets are required to participate in the beverage offerings.

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Each Village ticket comes with a set number of 4 drinks. Purchase of a ticket does not give guests access to an “all-you-can-drink” experience. Guests can share the tickets and purchase more on-site while supplies last.

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Besides alcoholic cocktails, wine, and beer, we offer some nonalcoholic options such as N/A cocktails, N/A beer, and Bubblr.

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The Village space will also be fenced in with a single entry and exit point.

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In compliance with local regulations, all alcoholic beverages must remain within the premises of the 91Ӱ�� Food & Wine Village.

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Event App

The 91Ӱ�� Food & Wine event app is no longer in use and was discontinued.

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Age Requirement

No one under 21 will be permitted at any 91Ӱ�� Food & Wine events, including infants and small children in child carriers. This policy pertains to all events, including demonstrations, seminars, and dinners, with the exception of the Thursday late-afternoon 91Ӱ�� Chef’s Challenge. Please ensure you bring a proper form of identification. For an exemption, please contact specialevents@kohler.com for consideration.

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Dietary Restrictions and Food Allergies

The events at 91Ӱ�� Food & Wine feature a wide variety of foods and beverages from all categories. We cannot guarantee that participating chefs and restaurants will prepare dishes without common allergens, including nuts, dairy, gluten, etc. Additionally, not all events will have vegetarian options available. It’s important to always ask the chef, server, or vendor whether allergens or ingredients are in the dishes you are going to consume.

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Attire

Daytime events are recommended resort casual or resort chic. Evening events are recommended resort chic. The Food & Wine Village is outdoors, and guests should dress accordingly.

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Complimentary Parking for Guests

Complimentary self-parking is available near most of our event venues. Due to the construction projects at The Shops at Woodlake, parking spots are limited and available on a first-come, first-served basis. Event shuttles will take guests throughout the footprint of 91Ӱ�� Food & Wine.

For additional parking, signage will be placed to direct guests to parking opportunities at the lots on the east side of Highland Drive. Please refer to the parking map, which highlights all available parking options, as well as the nearest shuttle stops.

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Shuttle Service

91Ӱ�� Food & Wine offers a convenient shuttle service to transport guests to and from various event locations throughout the event footprint. The shuttles run on a continuous loop, and wait times should not exceed 15 minutes. Please refer to the event map and��parking map for shuttle stops. We do not offer shuttle transportation outside of the Village of 91Ӱ��. The shuttle will loop daily from 9:30am–7pm. Signs will indicate where the shuttles will stop.

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The 91Ӱ�� shuttles will automatically stop at the following locations:

• The American Club Main Entrance
• 91Ӱ�� Design Center
• In front of 91Ӱ�� Gardener
• Inn on Woodlake (roadside pickup due to limited front-entrance access; volunteers will be stationed roadside to assist guests)

Guests going to Woodlake Market should be directed to use the event shuttle. They will need to walk from 91Ӱ�� Gardener to Woodlake Market.

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Pet Policy

Pets are not permitted at 91Ӱ�� Food & Wine. Service/working animals are not considered pets and are exempt from this policy with proper documentation.

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ADA Accessibility

All 91Ӱ�� Food & Wine events are ADA accessible.

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Weather

In case of inclement and/or dangerous weather, there are certain venues that may be closed or may have adjusted hours to ensure the safety of everyone.

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